Help Centre
How can we help?
Answers to the most common questions about buying, downloading and reading Nexa World books.
How do I access a book after buying it?
Every purchase is added to My Library instantly. Open My Nexa, choose the book and download it in any available format. We also email you a receipt with a link.
Do I need an account to buy?
No. Enter your name and email at checkout and pay; your library is created for you with that email, so you can come back to your books any time.
How can I pay?
Payments are handled securely by Razorpay: UPI, credit and debit cards, netbanking and popular wallets. Prices are in Indian Rupees and include applicable taxes.
Do collections cost less?
Yes. When every book in a collection is in your bag, the collection's bundle saving is taken off automatically at checkout.
Which devices can I read on?
Nexa World books work on phones, tablets, laptops and desktops. PDF editions open in any PDF reader; EPUB editions work with most e-reader apps.
How long do download links last?
For your security, each download link expires after a short time. You can generate a fresh link from My Library at any time.
Can I get a refund?
Please see our Refund Policy for the details, or contact support and we will be happy to help.
Still need help?
Contact our support team and we will reply as soon as possible.
Still have a question?
Our team is happy to help.